Queue Management System Market, By Queue Type (Linear Queuing, and Virtual Queuing), By Component (Solutions, and Services), By Mode (Non-Virtual Queuing, and Virtual Queuing), By Application (Query Handling, Real-Time Monitoring, In-Store Management, Reporting & Analytics, and Others), By Industry Vertical (Travel & Hospitality, BFSI, Retail & Consumer Goods, IT and Telecom, Utilities, Healthcare & Lifesciences, and Others) and By Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Trends, Analysis and Forecast till 2032

Report Code: PMI517423 | Publish Date: November 2023 | No. of Pages: 170

Queue Management System Market Overview

[PDF] Queue Management System (QMS) is a technology-driven solution designed to streamline and optimize the process of managing customer or visitor queues in various service-oriented organizations. It is used to enhance customer satisfaction, reduce waiting times, and improve operational efficiency. QMS is commonly employed in a wide range of industries, including retail, healthcare, government offices, banking, transportation, and more.      

Queue Management System Market Size:

Attributes

Details

Queue Management System Market Value (2022)

US$ 508.3Mn

Queue Management System Market Projected Value (2032)

US$ 894.5Mn

Queue Management System Market CAGR (2022 – 2032)

5.9%

Queue Management System Market Dynamics

Healthcare and Pandemic Response

QMS systems have been used to enable contactless check-in and registration processes. Patients can pre-register online, use self-service kiosks, or check in via mobile apps, reducing physical contact and minimizing the time spent in waiting areas. QMS can help healthcare facilities manage appointments efficiently, reducing overcrowding in waiting rooms. Patients can schedule appointments online and receive automated reminders, ensuring a smoother and safer experience.

Restrains:

Integration Challenges and Resistance to Change

Integrating QMS with existing systems and processes can be complex and time-consuming, especially in large organizations. Compatibility issues may arise, making integration a constraint. Employees and customers may resist the change in the way queues are managed. Resistance can hinder the successful implementation and adoption of QMS.

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Queue Management System Market Segmentation

Queue Management System Market is segmented based on Queue Type, Component, Mode, Application, Industry Vertical and Region.

Queue Type Insight

On the basis of Queue Type, Queue Management System Market is segmented into Linear Queuing, and Virtual Queuing.

Component Insight

On the basis of Component, Queue Management System Market is segmented into Solutions, and Services.

Mode Insight

On the basis of Mode, Queue Management System Market is segmented into Non-Virtual Queuing, and Virtual Queuing.

Application Insights

On the basis of Application, Queue Management System Market is segmented into Query Handling, Real-Time Monitoring, In-Store Management, Reporting & Analytics, and Others.

Industry Vertical Insights

On the basis of Industry Vertical, Queue Management System Market is segmented into Travel & Hospitality, BFSI, Retail & Consumer Goods, IT and Telecom, Utilities, Healthcare & Lifesciences, and Others.

Queue Management System Market Regional Insights:

On region the Queue Management System Market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa.

North America market is estimated to witness a significantly high revenue share over the forecast period due to rising investment and funding. North America has witnessed a substantial adoption of QMS solutions across various sectors, including healthcare, government, and retail. The emphasis on improving customer experience, increasing operational efficiency, and the willingness to invest in digital transformation has driven the QMS market in this region.

Asia Pacific market is estimated to witness a fastest revenue share over the forecast period. In Asia Pacific, the rapid economic growth in India and China has fueled the QMS market, particularly in retail and healthcare. Increasing urbanization, a burgeoning middle class, and a focus on customer service quality have driven the adoption of QMS solutions.    

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Report Scope:

Attribute

Details

Base year for estimation

2022

Forecast period

2022 – 2032

Market representation

Revenue in USD Billion & CAGR from 2022 to 2032

Market Segmentation

By Queue Type - Linear Queuing, and Virtual Queuing

By Component  - Solutions, and Services

By Mode - Non-Virtual Queuing, and Virtual Queuing

By Application - Query Handling, Real-Time Monitoring, In-Store Management, Reporting & Analytics, and Others

By Industry Vertical - Travel & Hospitality, BFSI, Retail & Consumer Goods, IT and Telecom, Utilities, Healthcare & Lifesciences, and Others

Regional scope

North America - U.S., Canada

Europe - UK, Germany, Spain, France, Italy, Russia, Rest of Europe

Asia Pacific - Japan, India, China, South Korea, Australia, Rest of Asia-Pacific

Latin America - Brazil, Mexico, Argentina, Rest of Latin America

Middle East & Africa - South Africa, Saudi Arabia, UAE, Rest of Middle East & Africa

Report coverage

Revenue forecast, company share, competitive landscape, growth factors, and trends

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2022 to 2032.

Few Other Promising Reports:

Queue Management System Market Key Players

The key players operating the Queue Management System Market includes, Lavi Industries, Aurionpro Solutions Ltd.,  Skiplino Inc., Advantech Co. Ltd., QLess Inc., MaliaTec Inc., SEDCO, AwebStar Technologies Pvt. Ltd., Qudini Inc., and AKIS Technologies.  

Recent Development:       

             The New Launched Product News,

  • In September 2020, Bangalore International Airport Limited (BIAL) and Xovis launch Queue Management system at Kempegowda International Airport, Bengaluru (KIAB / BLR) in India. Wait times will be shorter due to technology, which will also improve passenger flow and operational effectiveness. To improve the user experience, the passenger flow management system Xovis PTS displays real-time wait durations on the screens at processing points.

Queue Management System Market Company Profile

  • Lavi Industries
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Aurionpro Solutions Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Skiplino Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Advantech Co. Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • QLess Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • MaliaTec Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • SEDCO
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • AwebStar Technologies Pvt. Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Qudini Inc.   
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • AKIS Technologies   
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies

Queue Management System Market Table of Contents

  1. Research Objective and Assumption
    • Preface
    • Research Objectives
    • Study Scope
    • Years Considered for the study
    • Assumptions
    • Abbreviations
  2. Research Methodology
    • Research data
    • Primary Data
      • Primary Interviews
      • Primary Breakdown
      • Key data from Primary Sources
      • Key Thickness Insights
    • Secondary Data
      • Major Secondary Sources
      • Secondary Sources
    • Market Estimation
    • Top-Down Approach
      • Approach for estimating Market Share by Top-Down Analysis (Supply Side)
    • Bottom-Up Approach
      • Approach for estimating market share by Bottom-up Analysis (Demand Side)
    • Market Breakdown and Data Triangulation
    • Research Assumptions
  3. Market Purview
    • Executive Summary
    • Key Findings—Global Outlook for medical carts Strategies
      • Key Questions this Study will Answer
      • Market Snippet, By Queue Type
      • Market Snippet, By Component
      • Market Snippet, By Mode
      • Market Snippet, By Application
      • Market Snippet, By Industry Vertical
      • Market Snippet, By Region
    • Opportunity Map Analysis
    • Executive Summary—3 Big Predictions
  4. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restrains
      • Market Opportunities
      • Market Trends
    • DR Impact Analysis
    • PEST Analysis
    • Porter’s Five Forces Analysis
    • Opportunity Orbit
    • Market Investment Feasibility Index
    • Macroeconomic Factor Analysis

Queue Management System Market, By Queue Type, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Linear Queuing
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Virtual Queuing
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Queue Management System Market, By Component, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Solutions
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Services
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Queue Management System Market, By Mode, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Non-Virtual Queuing
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Virtual Queuing
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Queue Management System Market, By Application, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Query Handling
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Real-Time Monitoring
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • In-Store Management
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Reporting & Analytics
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Others
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Queue Management System Market, By Industry Vertical, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Travel & Hospitality
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • BFSI
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Retail & Consumer Goods
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • IT and Telecom
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Utilities
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Healthcare & Lifesciences
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Others
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Queue Management System Market, By Region, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Regional Trends
  • North America
    • Market Size and Forecast (US$ Bn), By Queue Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Component, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Mode, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Application, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Industry Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • U.S.
      • Canada
  • Europe
    • Market Size and Forecast (US$ Bn), By Queue Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Component, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Mode, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Application, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Industry Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • UK
      • France
      • Germany
      • Russia
      • Italy
      • Rest of Europe
  • Asia Pacific
    • Market Size and Forecast (US$ Bn), By Queue Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Component, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Mode, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Application, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Industry Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • India
      • Japan
      • South Korea
      • China
      • Rest of Asia Pacific
  • Latin America
    • Market Size and Forecast (US$ Bn), By Queue Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Component, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Mode, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Application, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Industry Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
  • Brazil
  • Mexico
  • Rest of Latin America
  • Middle East & Africa
    • Market Size and Forecast (US$ Bn), By Queue Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Component, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Mode, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Application, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Industry Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
  • GCC
  • Israel
  • South Africa
  • Rest of Middle East
  1. Competitive Landscape
    • Heat Map Analysis
    • Market Presence and Specificity Analysis
  2. Company Profiles
  • Lavi Industries
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Aurionpro Solutions Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Skiplino Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Advantech Co. Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • QLess Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • MaliaTec Inc.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • SEDCO
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • AwebStar Technologies Pvt. Ltd.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Qudini Inc.   
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • AKIS Technologies   
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies

The Last Word

  • Future Impact
  • About Us
  • Contact

FAQs

The Queue Management System Market is segmented into Queue Type, Component, Mode, Application, Industry Vertical and Region.

Queue Management System Market is driven by factors like healthcare and pandemic response.

The key players operating the Queue Management System Market includes Lavi Industries, Aurionpro Solutions Ltd., Skiplino Inc., Advantech Co. Ltd., QLess Inc., MaliaTec Inc., SEDCO, AwebStar Technologies Pvt. Ltd., Qudini Inc., and AKIS Technologies.

Queue Management System Market accounted for US$ 508.3 million in 2022 and is estimated to be US$ 894.5 million by 2032 and is anticipated to register a CAGR of 5.9%.