Workplace Service Management Market By Service Type (End-Users Outsourcing Services (Managed Communication and Collaboration Services, Managed Mobility Services, and Managed IT Asset Services) and Tech Support Services), By Organization Size (Small and Medium-Sized Enterprises (SMEs) and Large Enterprises), By Vertical (Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom, IT, and ITES, Energy and Utilities, Government and Public Sector, and Others (Transport and Logistics, and Travel and Hospitality)), and Region (North America, Latin America, Europe, Asia Pacific, Middle East, and Africa) – Trends, Analysis and Forecast Till 2034

Report Code: PMI41519 | Publish Date: January 2024 | No. of Pages: 170

Global Workplace Service Management Market Overview

Workplace services are used by the various organizations in order to ease tasks such as computers, access to the application, new employ setups, and operational services. Workplace service management helps to transform workplace from traditional workplace to high performance platforms. These services ensure efficient work place.Workplace Service Management Market  accounted for US$ 35.2 billion in 2024 and is estimated to be US$ 109.5 billion by 2034 and is anticipated to register a CAGR of 12.0%.

Commoditization of workplace services is a key factor driving growth of the workplace service management market.  In addition, workplace services offers measurable business values market is expected to grow at significant rate in the near future. Increasing focus of the organizations’ on their core business competencies is another major factor expected to fuel growth of the target market in the near future.

The workplace service management market has been segmented on the basis of service type, organization size, vertical, and region.

On the basis of service type the target market has been segmented into end-users outsourcing services and tech support services. Further end-users outsourcing services sub-segment is categorized into managed communication and collaboration services, managed mobility services, and managed IT asset services. On the basis of organization size the target market has been segmented into Small and Medium-sized Enterprises (SMEs) and large enterprises. On the basis of vertical the target market has been segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom, IT, and ITES, energy and utilities, government and public sector, and others. Moreover, other vertical sub-segment is categorized into transport and logistics, and travel and hospitality.

On the basis of region the target market has been segmented into North America, Europe, Asia Pacific, Latin America, Middle East, and Africa. North America is expected to account major market share as compared to that of other regions.

Key players operating in the Workplace Service Management Market include ServiceNow, Atlassian, BMC Software, IBM, HP (now Hewlett Packard Enterprise), Cherwell Software, Microsoft, SysAid Technologies, ManageEngine (a division of Zoho Corporation), CA Service Management (now Broadcom)

Global Workplace Service Management Market Table of Contents

Research Objective and Assumption

  • Preface
  • Research Objectives
  • Study Scope
  • Years Considered for the study
  • Assumptions
  • Abbreviations

Research Methodology

  • Research data
  • Primary Data
    • Primary Interviews
    • Primary Breakdown
    • Key data from Primary Sources
    • Key Thickness Insights
  • Secondary Data
    • Major Secondary Sources
    • Secondary Sources
  • Market Estimation
  • Top-Down Approach
    • Approach for estimating Market Share by Top-Down Analysis (Supply Side)
  • Bottom-Up Approach
    • Approach for estimating market share by Bottom-up Analysis (Demand Side)
  • Market Breakdown and Data Triangulation
  • Research Assumptions

Market Preview

  • Executive Summary
  • Key Findings—Global Outlook for medical carts Strategies
    • Key Questions this Study will Answer
    • Market Snippet, By Service Type
    • Market Snippet, By Organization Size
    • Market Snippet, By Vertical
    • Market Snippet, By Region
  • Opportunity Map Analysis
  • Executive Summary—3 Big Predictions

Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
    • Restrains
    • Market Opportunities
    • Market Trends
  • DR Impact Analysis
  • PEST Analysis
  • Porter’s Five Forces Analysis
  • Opportunity Orbit
  • Market Investment Feasibility Index
  • Macroeconomic Factor Analysis

Workplace Service Management Market, By Service Type, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • End-Users Outsourcing Services Managed Communication
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Collaboration Services
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Managed Mobility Services
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Managed IT Asset Services
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Tech Support Services
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Workplace Service Management Market, By Organization Size, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Small and Medium-Sized Enterprises (SMEs)
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Large Enterprises
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Workplace Service Management Market, By Vertical, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Media and Entertainment
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • BFSI
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Consumer Goods and Retail
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Manufacturing
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Healthcare and Life Sciences
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Education
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Telecom
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • IT
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • ITES
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Energy and Utilities
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Government and Public Sector
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Others (Transport and Logistics, and Travel and Hospitality)
    • Overview
    • Market Size and Forecast (US$ Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Workplace Service Management Market, By Region, Forecast Period up to 10 Years, (US$ Bn)

  • Overview
    • Market Value and Forecast (US$ Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Regional Trends
  • North America
    • Market Size and Forecast (US$ Bn), By Service Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Organization Size, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • U.S.
      • Canada
  • Europe
    • Market Size and Forecast (US$ Bn), By Service Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Organization Size, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • UK
      • France
      • Germany
      • Russia
      • Italy
      • Rest of Europe
  • Asia Pacific
    • Market Size and Forecast (US$ Bn), By Service Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Organization Size, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
      • India
      • Japan
      • South Korea
      • China
      • Rest of Asia Pacific
  • Latin America
    • Market Size and Forecast (US$ Bn), By Service Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Organization Size, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
  • Brazil
  • Mexico
  • Rest of Latin America
  • Middle East & Africa
    • Market Size and Forecast (US$ Bn), By Service Type, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Organization Size, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Vertical, Forecast Period up to 10 Years
    • Market Size and Forecast (US$ Bn), By Country, Forecast Period up to 10 Years
  • GCC
  • Israel
  • South Africa
  • Rest of Middle East

Competitive Landscape

  • Heat Map Analysis
  • Market Presence and Specificity Analysis

Company Profiles

  • NTT DATA
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Atos SE,
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Accenture plc,
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • IBM Corporation
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • TCS
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • DXC Technology Company 
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Unisys Corporation.
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Fujitsu Limited  
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • HCL Technologies  
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • CompuCom Systems 
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies

The Last Word

  • Future Impact
  • About Us
  • Contact

FAQs

The Workplace Service Management Market is segmented into service type, organization size, vertical, and region.

Employee experience focus, integrated workplace solutions demand, and digital workplace technology advancements.

Cultural change resistance, integration complexities, and the need for comprehensive employee training.

By region, the target market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The North America market is estimated to witness a significantly high revenue share over the forecast period.

Key players operating in the Workplace Service Management Market include ServiceNow, Atlassian, BMC Software, IBM, HP (now Hewlett Packard Enterprise), Cherwell Software, Microsoft, SysAid Technologies, ManageEngine (a division of Zoho Corporation), CA Service Management (now Broadcom)