Robotic Process Automation (RPA) Market Size, Share, By Service Type (Professional Services and Training Services), By Organization Type (Small & Medium Enterprise and Large Enterprises), By Application (Banking, Financial Services and Insurance (BFSI), Telecom and IT, Healthcare, Retail, Manufacturing, and Others), and By Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Trends, Analysis and Forecast till 2034

Report Code: PMI98819 | Publish Date: April 2024 | No. of Pages: 187

Global Robotic Process Automation Market Overview

Robotic Process Automation Market (RPA) Size was valued at US$ 16.9 billion in 2024 and is projected to grow at a CAGR of 26.40% to reach US$ 142.3 billion by 2034.

Robotic process automation (RPA) is an application software technology with artificial intelligence and machine learning capabilities, which are used for handling high-volume and repeatable tasks. RPA allows employees to configure and program computer software or a robot to interpret existing applications in the organization for manipulating data, processing transactions, and communicating with digital systems. The RPA is similar to traditional IT automation. Still, the major difference between these technologies is that RPA can learn itself and adapt to changing circumstances, which a traditional IT automation system lacks.

Robotic process automation tools help speed up the process, centralize applications, eliminate errors, and provide cost-cutting solutions. Growing demand for process automation tools and services from various industries across the globe is the major factor driving the growth of the robotic process automation (rpa) market. In addition, the ease of business processes, increased efficiency, cost-effectiveness, and highly profitable operation provided by RPA propel the growth of the global market.

Rapid industrialization, deployment of smart factories, and increasing adoption of artificial intelligence and machine learning techniques across various sectors are other factors driving the growth of the target market. These factors are expected to fuel global market growth further over the forecast period. However, data insecurity risk and less potential for RPA in knowledge-based business processes limit the development of this global market. However, some developing and underdeveloped countries lack awareness about robotic process automation tools and services, which is another factor restraining the growth of the target market. Furthermore, integrating new technologies with robotic process automation (rpa) is expected to provide numerous opportunities for the global market.

Robotic Process Automation (RPA) Market

Global Robotic Process Automation Market Dynamics

Robotic Process Automation Market Drivers:

Escalated usage of advanced technologies   

  • Robotic process automation will rise primarily due to the growing use of advanced technologies like cloud computing, AI, and machine learning. More companies than ever before are using RPA to handle more complicated data and automate business operations. Businesses are creating and using cloud- and AI-based RPA solutions to automatically improve business processes and workflow. The market expansion is being driven by SMEs' growing adoption of cloud-based and artificial intelligence solutions for internal efficiency. Better business outcomes, new jobs, increased ROI, and lower wage expenses are just a few of the benefits of integrating AI technology with RPA solutions. Current robotic process automation solutions can also obtain information from digital platforms by executing tasks across several systems.

An increasing emphasis on digital advancement  

  • Since it offers many benefits that boost organizational growth and competitiveness, process automation plays a critical role in quickening digital transformation projects. Through optimization, errors are decreased, bottlenecks are removed, and processes are speeded up. By streamlining processes and automating tasks, businesses can save money in the future. A suitable environment for digital transformation is created by the excess, which makes it possible to reallocate resources to strategic initiatives that spur innovation and corporate development.

Robotic Process Automation Market Restrains:

Lack of knowledge among businesses regarding RPA's benefits

  • The expansion of the robotic process automation market is hampered by two main factors: organisations' lack of awareness of the full potential of robotic process automation and their unwillingness to spend on software integration. The majority of companies don't realise the full potential of robotic process automation or how digital transformation can lower overall business costs.

Robotic Process Automation Market Opportunities:

  • Businesses may achieve more operational efficiency, responsiveness, and scalability, which boosts production and reduces costs, by integrating RPA with AI and other cutting-edge technology. When RPA bots are required to complete activities requiring cognitive abilities, intelligent automation is used to use cognitive technologies, including natural language processing (NLP), computer vision, and predictive analytics. Bots that are capable of understanding unstructured data, making judgments, and adapting to changing surroundings are enabled by cognitive RPA, which goes beyond rule-based automation. Owing to this trend, businesses may improve consumer experiences, spur innovation, and automate increasingly complex procedures. Businesses in a world that is becoming more digital and data-driven can seize new chances for growth and competitive edge by utilizing cognitive RPA.

Global Robotic Process Automation Market Segmentation

Robotic Process Automation Market is segmented based on service type, organization type, application, and region.

Service Type Insights

  • Professional Services: The core of an organization's RPA setup and upkeep is its professional services division. It includes various services offered by qualified experts, including managed, consulting, and implementation services.
  • Training Services: Training services enable the human workforce to properly interface with and manage RPA technologies, while professional services take care of the technological parts. This covers training for developers, business analysts, and governance.

Organization Type Insights

  • Small & Medium Enterprise: The highest CAGR is anticipated for the SME group. Because of RPA's flexibility, lower technological risk, cost-effectiveness, and increased organisational efficiency, SMEs firmly push for its adoption. The SME segment's expansion in the robotic process automation market has also been aided by SMEs' growing knowledge of the advantages of automating company operations.
  • Large Enterprises: The robotic process automation market's (rpa) large enterprise segment is anticipated to hold the biggest market share. RPA is being used by large companies to reduce time lost on routine tasks and free up time for making strategic decisions.

Application Insights

  • Banking, Financial Services, and Insurance (BFSI): Depending on the application, the BFSI category has the most market share. Insurers and banks use RPA for balance sheet reconciliation and regulatory reporting. This technology facilitates seamless transaction execution and helps financial services companies monitor and manage numerous interfaces.
  • Telecom and IT: These solutions automate processes such as managing service requests, conducting basic troubleshooting, and resetting passwords. They also perform configuration modifications, incident response procedures, and network monitoring automation.
  • Healthcare: The healthcare sector is anticipated to expand at the fastest pace in the upcoming years. To comply with third-party reviews, RPA enables healthcare providers to monitor and document every stage of the process in organized log files. The main uses of RPA in hospital administration are to enhance revenue cycle management, operational scheduling, cleaning patient spaces, blood or organ transit times, and managerial procedures.
  • Retail: RPA is widely used in the retail industry for various tasks, including consumer behavior analysis, returns processing, workflow management, customer service management, accounting and finance, and ERP management and marketing. Retail industry operators have been utilizing emerging technology for retail automation to streamline their operations and generate growth momentum in response to various issues, in addition to implementing innovative methods to draw in and interact with more customers.
  • Manufacturing: Automation of processes such as quality control inspections, production scheduling, and sensor data gathering is critical to production line management in the manufacturing industry and is used to achieve this goal. It also involves more efficient handling of inventory, logistical planning, and order processing.
  • Others: Automating logistics industry processes such as document processing, route optimization, and shipment tracking falls under the "others" category. The government sector also uses these technologies to increase productivity in administrative duties like data entry, permit processing, and citizen service inquiries.

Robotic Process Automation Market Regional Insights

  • The North American market is estimated to witness a significantly high revenue share over the forecast period. This can be contributed to the early adoption of virtual and next-generation technology, coupled with the presence of major vendors in the US. One of the most significant markets is the United States, which is among the main inventors and forerunners in implementing robotics. The region's use of robotics is growing, boosting US companies' competitiveness and creating job opportunities for process automation OEMs.
  • The Asia Pacific market is estimated to witness the fastest revenue share owing to the increasing adoption of automated solutions and services by various industries in countries in this region. Additionally, rising awareness among SMEs and different industries is anticipated to propel market expansion. Regional expansion has also been aided by the increasing demand for automation in the business process outsourcing (BPO) industry.
  • The European market is expanding steadily and is expected to witness moderate growth over the forecast period. Throughout the projection timeframe, a number of technological developments in AI adoption, including Chatbots and natural language processing in RPA, are anticipated to fuel market expansion in this area.
  • Latin America is an emerging region, and economic growth is generating an escalated need for more productivity and efficiency, which makes RPA solutions highly appealing in this area.
  • The Middle East and Africa market is in its developmental stages and is experiencing notable expansion due to government and corporate initiatives to support cutting-edge technologies like artificial intelligence (AI), machine learning, and business analytics, as well as the ongoing use of cloud-based technology.

Robotic Process Automation Market Report Scope:

Attribute

Details

Market Size 2024

US$ 16.9 billion

Projected Market Size 2034

US$ 142.3 billion

CAGR Growth Rate

26.40%

Base year for estimation

2023

Forecast period

2024 – 2034

Market representation

Revenue in USD Billion & CAGR from 2024 to 2034

Market Segmentation

By Service Type - Professional Services and Training Services

By Organization Type - Small & Medium Enterprise and Large Enterprises

By Application - Banking, Financial Services and Insurance (BFSI), Telecom and IT, Healthcare, Retail, Manufacturing, and Others

Regional scope

North America - U.S., Canada

Europe - UK, Germany, Spain, France, Italy, Russia, Rest of Europe

Asia Pacific - Japan, India, China, South Korea, Australia, Rest of Asia-Pacific

Latin America - Brazil, Mexico, Argentina, Rest of Latin America

Middle East & Africa - South Africa, Saudi Arabia, UAE, Rest of Middle East & Africa

Report coverage

Revenue forecast, company share, competitive landscape, growth factors, and trends

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2024 to 2034. For the purpose of this study, has segmented the Robotic Process Automation Market report based on service type, organization type, application, and region:

Robotic Process Automation Market, By Service Type:

  • Professional Services
  • Training Services

Robotic Process Automation Market, By Organization Type:

  • Small & Medium Enterprise
  • Large Enterprises

Robotic Process Automation Market, By Application:

  • Banking, Financial Services and Insurance (BFSI)
  • Telecom and IT
  • Healthcare
  • Retail
  • Manufacturing
  • Others

Robotic Process Automation Market, By Region:

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • Israel
    • South Africa
    • Rest of Middle East & Africa

Global Robotic Process Automation Market Key Players

The key players operating the Robotic Process Automation Market includes, Pegasystems Inc., Nice Systems Ltd., Automation Anywhere, Inc., Blue Prism PLC, Ipsoft, Inc., Celaton Ltd., Redwood Software, Uipath SRL, Verint System Inc., and Xerox Corporation.

Robotic Process Automation (RPA) Market Size

Disclaimer: This data is only a representation. Actual data may vary and will be available in the report.

Global Robotic Process Automation Market Key Issues Addressed

  • In October 2023, Microsoft and Rockwell Automation sought to deepen their long-standing partnership while using generative AI to speed up the design and development of industrial automation. Companies sought to improve customer-building industrial automation systems and empower the workforce by combining technology. Both companies understand that harnessing AI to increase automation across various roles—from decision-makers and operators to control engineers—is a critical area where they hope to assist clients in streamlining their processes and increasing employee productivity.
  • In September 2022, UiPath, a well-known provider of enterprise automation software, enhanced its collaboration with Snowflake, a provider of data clouds, by introducing a new bi-directional integration that increases the benefits of automation throughout the organization. Customers working together, UiPath and Snowflake allow them to plan and construct workflows based on 360-degree views of reliable and easily accessible data on Snowflake's platform. Time to value is accelerated when UiPath robots use the Snowflake Data Cloud to swiftly link data to business processes in the Data Cloud without the need for complicated coding.   
  • In November 2022, Reply, a company that specializes in digital media and new communications channels, and Fabric, a company that automates retail fulfilment, partnered strategically to provide brands and retailers with seamless integration to a single-point solution for autonomous robotic fulfilment and a warehouse management system.

Global Robotic Process Automation Market Company Profile

  • Pegasystems Inc.*
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Nice Systems Ltd.
  • Automation Anywhere, Inc.
  • Blue Prism PLC
  • Ipsoft, Inc.
  • Celaton Ltd.
  • Redwood Software
  • Uipath SRL
  • Verint System Inc.
  • Xerox Corporation

“*” marked represents similar segmentation in other categories in the respective section.

Global Robotic Process Automation Market Table of Contents

  1. Research Objective and Assumption
    • Research Objectives
    • Assumptions
    • Abbreviations
  2. Market Preview
    • Report Description
      • Market Definition and Scope
    • Executive Summary
      • Market Snippet, By Service Type
      • Market Snippet, By Organization Type
      • Market Snippet, By Application
      • Market Snippet, By Region
    • Opportunity Map Analysis
  3. Market Dynamics, Regulations, and Trends Analysis
    • Market Dynamics
      • Drivers
      • Restraints
      • Market Opportunities
    • Market Trends
    • Product Launch
    • Impact Analysis
    • PEST Analysis
    • Porter’s Analysis
  4. Market Segmentation, By Service Type, 2019 – 2029, (US$ Mn)
    • Overview
      • Market Value and Forecast (US$ Mn), and Share Analysis (%), 2019 — 2029
      • Y-o-Y Growth Analysis (%), 2019 – 2029
      • Segment Trends
    • Professional Services
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Training Services
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
  5. Market Segmentation, By Organization Type, 2019 – 2029, (US$ Mn)
    • Overview
      • Market Value and Forecast (US$ Mn), and Share Analysis (%), 2019 — 2029
      • Y-o-Y Growth Analysis (%), 2019 – 2029
      • Segment Trends
    • Small & Medium Enterprise
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Large Enterprise
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
  6. Market Segmentation, By Application, 2019 – 2029, (US$ Mn)
    • Overview
      • Market Value and Forecast (US$ Mn), and Share Analysis (%), 2019 — 2029
      • Y-o-Y Growth Analysis (%), 2019 – 2029
      • Segment Trends
    • Banking
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Financial Services and Insurance (BFSI)
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Telecom and IT
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Healthcare
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Retail
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
    • Manufacturing
      • Overview
      • Market Size and Forecast (US$ Mn), and Y-o-Y Growth (%), 2019 – 2029
  7. Global Market, By Region, 2019 – 2029, (US$ Mn)
    • Overview
      • Market Value and Forecast (US$ Mn), and Share Analysis (%), 2019 — 2029
      • Y-o-Y Growth Analysis (%), 2019 – 2029
      • Regional Trends
    • North America
      • Market Size and Forecast (US$ Mn), By Service Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Organization Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Application, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Country, 2019 – 2029
        • U.S.
        • Canada
    • Europe
      • Market Size and Forecast (US$ Mn), By Service Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Organization Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Application, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Country, 2019 – 2029
        • Germany
        • UK
        • France
        • Russia
        • Italy
        • Rest of Europe
    • Asia Pacific
      • Market Size and Forecast (US$ Mn), By Service Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Organization Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Application, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Country, 2019 – 2029
        • China
        • India
        • Japan
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • Market Size and Forecast (US$ Mn), By Service Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Organization Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Application, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Country, 2019 – 2029
        • Brazil
        • Mexico
        • Rest of Latin America
    • Middle East & Africa
      • Market Size and Forecast (US$ Mn), By Service Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Organization Type, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Application, 2019 – 2029
      • Market Size and Forecast (US$ Mn), By Country, 2019 – 2029
        • GCC
        • Israel
        • South Africa
        • Rest of Middle East
  8. Competitive Landscape
    • Heat Map Analysis
    • Company Profiles
      • Pegasystems Inc.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Nice Systems Ltd.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Automation Anywhere, Inc.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Blue Prism PLC
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Ipsoft, Inc.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Celaton Ltd.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Redwood Software
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Uipath SRL, Verint System Inc.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Xerox Corporation 
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
      • Verint System Inc.
        • Company Overview
        • Product Portfolio
        • Key Highlights
        • Financial Overview
    • Analyst Views
  9. Section
    • Research Methodology
    • About Us
    • Contact

FAQs

The Robotic Process Automation market is segmented into basis of service type, organization type, application, and region.

Robotic process automation market is driven by growing demand for process automation tools and services from various industries across the globe.

By region, North America robotic process automation market accounted for major revenue share of the robotic process automation market and is further anticipated to maintain its dominance over the forecast period.

The Key players operating in the Robotic Process Automation market include Pegasystems Inc., Nice Systems Ltd., Automation Anywhere, Inc., Blue Prism PLC, Ipsoft, Inc., Celaton Ltd., Redwood Software, Uipath SRL, Verint System Inc., and Xerox Corporation.