Managed Video Conferencing Service Market, By Service (Site Staffing, Remote Management & Monitoring, Help Desk & Troubleshooting, and Infrastructure Management), By Component (On-premise Model, Cloud Model, and Hybrid Model), By End-user (Corporate Enterprise, Healthcare, Government & Defense, Education, and Others), and By Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Trends, Analysis, and Forecast till 2029

Managed video conferencing refers to conducting a conference using telecommunication technologies to permit the real-time two-way transmission of audio and video. Rising globalization is encouraging most administrations to shift to conference meetings to order to reduce travelling hassles and allow faster decisions. In the corporate enterprise sector, video conferencing is mainly used to provide effective real-time communication over long distances at minimal time and cost. It also enhances productivity between teams based in different locations across the globe. Moreover, it addresses customer queries and saves travel expenses. The Managed Video Conferencing Service Market accounted for US$ 886.3 million in 2020 and is estimated to be US$ 1381.0 million by 2029 and is anticipated to register a CAGR of 5.1%.

Impact of COVID-19 on the market

The global video conferencing service industry is projected to gain traction throughout the coronavirus pandemic. As the government organizations and enterprises are considering video conferencing as an ultimate solution to connect with remote customers, workers, and employees; and, at the same time, it prevents direct contact with the people. Since the last decade, here are various factors that have been influencing the market growth, which includes the rising focus of companies in order to expand their businesses in the global market and in the management of the workforce in multiple subsidiaries. Nevertheless, the coronavirus outbreak has impacted the video conferencing service market positively. This report will quantify the impact of this pandemic on the managed video conferencing service market.

Rising demand for multipoint capability

The increasing globalization of businesses has resulted in the increased demand for solutions that influence conferencing from several locations. The hardware component segment in the video conferencing industry is projected to register a maximum growth of over the forecast timespan. The Multipoint Control Unit (MCU) is indorsing high adoption as it allows businesses to organize group conferencing by connecting endpoint devices. The server manages stability, video & audio quality, data security, and delivers efficient video communication for all-conference users.

The industry vendors are adopting the solution to improve collaboration and interaction among geographically discrete teams. Players are highly focusing on reducing business travel costs, which has created a lucrative opportunity for the target market. These companies are providing a solution with MCU functionality. For instance, Zoom Video Communications, Inc. provides MCU integrated solution as a part of its hardware package.

High initial investments and installation costs

However, high initial investments and installation costs are a major limiting factor for the growth of the market. This is mainly attributed because high costs are needed to design and develop remote telepresence systems for a user so that they can experience a close-to-real presence of a person from another location. Additionally, efficient communication through a secure data transmission is needed, for which firewalls and security software are must to be installed. These add to the cost of the system, which hampers the target market growth.

The global managed video conferencing service market is segmented based on the service, component, end-user, and region.

On the basis of the service, the global managed video conferencing service market is segmented into site staffing, remote management & monitoring, help desk & troubleshooting, and infrastructure management. Based on the component, the target market is segmented into the on-premise model, cloud model, and hybrid model. Based on the end-user, the target market is classified into the corporate enterprise, healthcare, government & defense, education, and others.

In the region, the global managed video conferencing service market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. North America estimates for the highest market share due to the availability of well-established infrastructure and surge in cost associated with the setup of IT infrastructure and mobility. Additionally, a growing number of SMEs (Small and Medium Enterprise) who are looking for better collaborations and shift of large enterprises towards superior modes of video conferencing and content management rooms is also boosting the growth of this region. During this pandemic situation, Asia-Pacific is contributing a major role in the growth of the video conferencing service market. China, Japan, South Korea, and India have been experiencing damage in the economy due to the rapid spread of the coronavirus.

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2020 to 2029.  For the purpose of this study, has segmented the global managed video conferencing service market report based on service, component, end-user, and region.

Global Managed Video Conferencing Service Market, By Service:

• Site Staffing
• Remote Management & Monitoring
• Help Desk & Troubleshooting
• Infrastructure Management

 Global Managed Video Conferencing Service Market, By Component:

• On-premise Model
• Cloud Model
• Hybrid Model

Global Managed Video Conferencing Service Market, By End-user:

• Corporate Enterprise
• Healthcare
• Government & Defense
• Education
• Others

Global Managed Video Conferencing Service Market, By Region:

• • North America
    • U.S.
    • Canada
    • Europe
      • Germany
      • UK
      • France
      • Russia
      • Italy
      • Rest of Europe
    • Asia Pacific
      • China
      • India
      • Japan
      • South Korea
      • Rest of Asia Pacific
    • Latin America
      • Brazil
      • Mexico
      • Rest of Latin America
    • Middle East & Africa
      • GCC
      • Israel
      • South Africa
      • Rest of Middle East & Africa

The key players operating in the global managed video conferencing service market include Adobe Systems Incorporated, JOYCE CR, Arkadin Cloud Communications, S.R.O., Logitech International S.A., Microsoft Corporation, Orange Business Services, Vidyo, Inc., West Unified Communications Services, and ZTE Corporation. Currently, vendors are focusing on the acquisition of local companies in order to expand their product portfolio, geographical presence, and customer base. For instance, in April 2019, Adobe, Inc. introduced a new version of video conferencing software - Adobe Connect, which is furnished with screen sharing functionality. In addition, the company made the product available in a cloud deployment model.

• Adobe Systems Incorporated
  • Company Overview
  • Product Portfolio
  • Key Highlights
  • Financial Overview
  • Business Strategies

• JOYCE CR
• Arkadin Cloud Communications
• S.R.O.
• Logitech International S.A.
• Microsoft Corporation
• Orange Business Services
• Vidyo, Inc.
• West Unified Communications Services
• ZTE Corporation

“*” marked represents similar segmentation in other categories in the respective section