Cloud Field Services Market Size, Share By Component (Solution and Services), By Enterprise Size (Large Enterprises and Small and Medium-Sized Enterprises), By Deployment Model (Public, Private Cloud, and Hybrid Cloud), By End Use Vertical (Transportation and Logistics, Manufacturing, Construction, Energy and Utilities, IT and Telecommunication, Healthcare, Retail and Consumer Goods, Banking, Financial Services, and Insurance (BFSI) and Others), and Region (North America, Europe, Asia Pacific, Middle East and Africa, and South America) - Trends, Analysis and Forecast till 2034

Report Code: PMI39019 | Publish Date: January 2024 | No. of Pages: 170

Global Cloud Field Services Market Overview

Cloud Field Services Market Size was valued at USD 2.9 Billion in 2024 and is expected to reach USD 12.7 Billion by 2034 growing at a CAGR of 17.6%

Cloud field service management market is expected to witness market growth at a rate of 14.15% in the forecast period of 2021 to 2028. Data Bridge Market Research report on cloud field service management market provides analysis and insights regarding the various factors expected to be prevalent throughout the forecast period while providing their impacts on the market’s growth. The rise in the necessity effective computing frameworks is escalating the growth of the cloud field service management market. Field service management (FSM) requires the management of a company’s resources utilized. It facilitates in coordinating field procedures through mobiles. Major factors that are expected to boost the growth of the cloud field service management market in the forecast period are the rise in the demand for mobility with IoT. Furthermore, the increase in the demand for predictive analytics is further anticipated to propel the growth of the cloud field service management market. Moreover, the upsurge in the acceptance of cloud-based applications is further estimated to cushion the growth of the cloud field service management market.

On the other hand, the security concerns of organizations regarding the data confidentiality are further projected to impede the growth of the cloud field service management market in the timeline period. In addition, the development of the technologies, such as enhanced reality will further provide potential opportunities for the growth of the cloud field service management market in the coming years. However, the selecting solutions that align with the organizational business needs might further challenge the growth of the cloud field service management market in the near future. This cloud field service management market report provides details of new recent developments, trade regulations, import export analysis, production analysis, value chain optimization, market share, impact of domestic and localized market players, analyses opportunities in terms of emerging revenue pockets, changes in market regulations, strategic market growth analysis, market size, category market growths, application niches and dominance, product approvals, product launches, geographic expansions, technological innovations in the market. To gain more info on cloud field service management market contact Data Bridge Market Research for an Analyst Brief, our team will help you take an informed market decision to achieve market growth.

Cloud Field Services Market Size

Global Cloud Field Services Market Dynamics

Key Drivers of Target Market:

Cost Efficiency

  • The cloud-based systems/solutions often eliminate the need for the upfront investments in infrastructure and hardware. It also allows the companies to reduce capital expenditure.

Scalability and Flexibility:

  • Any business can scale up or down according to its needs with cloud solutions very easily, which will be more into field service operations that can have seasonal fluctuations or growth spurts. Because of this scalability, companies can quickly adapt to the changing demand.

 Restrains:

Availability of Low-Quality and Cheap Products in the Gray Market Pose as a Serious Threat to Data Security Concerns:

  • One of the major disadvantages of cloud-based field service operations is dependence on Internet connectivity. That is to say, field service operations may be affected by downtime or disruptions if there are infrastructure issues at the provider's end or poor connectivity at the user's end.

Reliability and Downtime:

  • One of the major disadvantages of cloud-based field service operations is dependence on Internet connectivity. That is to say, field service operations may be affected by downtime or disruptions if there are infrastructure issues at the provider's end or poor connectivity at the user's end.

Opportunities:

Expansion of Mobile Workforce:

  • Solutions in cloud field service make it easy for field crew, dispatchers, and customers to communicate and collaborate. By provisioning work orders and customer history, coupled with diagnostics—provided to technicians through mobile apps and cloud connectivity—it has facilitated on-the-go access by technicians. This has significantly improved the effectiveness and response time in support, which, of course, enhances customer satisfaction.

Enhanced Customer Experience

  • iCloud solutions therefore help organizations deliver excellent customer service by such features as self-service portals, real-time status updates of services, and personalized communication. Results then include higher transparency and proactive service management, consequently leading to higher customer retention and satisfaction.

Global Cloud Field Services Market Segmentation

The market is segmented based on By Component, By Enterprise Size, By Deployment Model, By End Use Vertical, and Region.

Component Insights:          

  • Solutions: Field Service Management class of solutions represents a software platform designed to assist in managing field operations such as scheduling, dispatching, work order management, and mobile workforce optimization provides tools for managing field service people, including their time, skills, performance, and compliance.
  • Services: Professional Services include consulting, implementation, and training services to help deploy or optimize cloud field service solutions. Managed Services are the outsourcing of routine management and maintenance of field service solutions to a third-party service provider. This typically includes monitoring, updating, and supporting.

Enterprise size Insights:

  • Large Enterprises: Large Enterprises Typically have complex field service operations and require scalable solutions which can integrate with existing enterprise systems, whereas This will lead SMEs to more often seek out cost-effective clouds that offer quantifiable scalability, flexibility, and ease of deployment without large, up-front investments in infrastructure.
  • Small and Medium-Sized Enterprises: whereas This will lead SMEs to more often seek out cost-effective clouds that offer quantifiable scalability, flexibility, and ease of deployment without large, up-front investments in infrastructure.

Deployment Model:

  • Public Cloud: These are services delivered via the internet from third-party cloud providers on a pay-as-used basis. Offers scalability and cost efficiency.
  • Private Cloud: The infrastructures and services are dedicated to one organization, either by hosting internally or by a third-party provider. This will provide better control of the data and security of information.
  • Hybrid Cloud: The Public and private cloud environments can be combined, so that the organization may use the benefits of both models effectively. Offers flexibility, scalability, and options for customization.

End-Use Vertical Insights:

  • Transportation and Logistics: the logistic operations, also used to track the shipments and managing fleet maintenance.
  • Manufacturing:  greatly efficient in managing equipment management servicing and also need to ensure uptime for manufacturing operations
  • Construction:  It includes construction project management, equipment maintenance, and on-site workforce optimization.
  • Energy and Utilities: it includes Operation and management of energy infrastructure, which includes the above-mentioned power plants, grids, and facilities for renewable energy.
  • IT and Telecommunication: it includes Field service management in telecommunication networks installation, maintains, and repairs these networks.
  • Healthcare: it includes Managing medical equipment maintenance, healthcare facility services, and patient care support services.
  • Retail and Consumer Goods: it Manage product deliveries, installation services, and customer support for retail and consumer goods companies.
  • Banking, Financial Services, and Insurance (BFSI): it involves ATM maintenance, branch facility management, and insurance claims processing.
  • Others: it Includes sectors such as education, government, hospitality, and entertainment, where field service management plays a role in facilities management, event services, and more.

Regional Insights

  • North America: North America dominates the market in Cloud Field Services due to the high degree of development in Availability of Low-Quality and Cheap Products in the Gray Market Pose as a Serious Threat to the Major Competitors
  • Asia Pacific: One finds the fastest-growing Cloud Field Services market in the Asia Pacific region; this is attributed to rapid economic growth, high spending on industrial development. Growing adaptation of advanced technologies.
  • Europe: Europe is a mature Cloud Field Services market, characterized by well-established Industrial systems with universal Market coverage in almost all countries and a serious concern of development of industrial infrastructure. It is the base of wide adoption for new technologies.
  • Latin America: The Cloud Field Services market in Latin America seems to be promising, driven by improving Industrial and commercial infrastructure,
  • Middle East and Africa: Middle East and Africa: This region is seeing increased interest in Cloud Field Services, particularly in countries with high renewable energy objectives and needing greater grid stability. Fans and Blowers are viewed as a solution for managing peak demand in fast-developing urban regions while supporting rural electrification efforts.

Cloud Field Services Market Report Scope:

Attribute

Details

Market Size 2024

USD 2.9 Billion 

Projected Market Size 2034

USD 12.7 Billion

CAGR Growth Rate

17.6 %

Base year for estimation

2023

Forecast period

2024 – 2034

Market representation

Revenue in USD Billion & CAGR from 2024 to 2034

Market Segmentation

By Component - Solution and Services

By Enterprise Size - Large Enterprises and Small and Medium-Sized Enterprises

By Deployment Model - Public, Private Cloud, and Hybrid Cloud

By End Use Vertical - Transportation and Logistics, Manufacturing, Construction, Energy and Utilities, IT and Telecommunication, Healthcare, Retail and Consumer Goods, Banking, Financial Services, and Insurance (BFSI) and Others

Regional scope

North America - U.S., Canada

Europe - UK, Germany, Spain, France, Italy, Russia, Rest of Europe

Asia Pacific - Japan, India, China, South Korea, Australia, Rest of Asia-Pacific

Latin America - Brazil, Mexico, Argentina, Rest of Latin America

Middle East & Africa - South Africa, Saudi Arabia, UAE, Rest of Middle East & Africa

Report coverage

Revenue forecast, company share, competitive landscape, growth factors, and trends

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2024 to 2034. For the purpose of this study segmented the target market report based on By Component, By Enterprise Size, By Deployment Model, By End Use Vertical, and Region.

By Component:

  • Solution
  • Services

By Enterprise Size:

  • Large Enterprises
  • Small and Medium-Sized Enterprises

By Deployment Model:

  • Public
  • Private Cloud
  • Hybrid Cloud

By End Use Vertical:

  • Transportation and Logistics
  • Manufacturing, Construction
  • Energy and Utilities
  • IT and Telecommunication
  • Healthcare
  • Retail and Consumer Goods
  • Banking
  • Financial Services
  • Insurance (BFSI) and Others

By Region:

  • North America
    • U.S.
    • Canada
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Italy
    • Rest of Europe
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Rest of Asia Pacific
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Middle East & Africa
    • GCC
    • Israel
    • South Africa
    • Rest of Middle East & Africa

Global Cloud Field Services Market Key Players

The key players operating the Cloud Field Services Market Includes Industrial and Financial Systems AB, Servicenow, Inc., Salesforce.Com, Inc., SAP SE, Oracle Corporation, International Business Machines Corporation, Servicepower Technologies PLC, Clicksoftware Technologies Ltd., Servicemax, Inc., Acumatica, Inc., Microsoft Corporation, and Astea International Inc.

Global Cloud Field Services Market Key Issues Addressed

  •  In January 2023, Oracle and Red Hat expanded collaboration to bring Red Hat Enterprise Linux to Oracle cloud infrastructure.

Global Cloud Field Services Market Company Profile

  • Industrial and Financial Systems AB*
    • Company Overview
    • Product Portfolio
    • Key Highlights
    • Financial Performance
    • Business Strategies
  • Servicenow, Inc.
  • Salesforce. Com, Inc.
  • SAP SE
  • Oracle Corporation
  • International Business Machines Corporation
  • Servicepower Technologies PLC
  • Clicksoftware Technologies Ltd.
  • Servicemax, Inc.
  • Acumatica, Inc.
  • Microsoft Corporation
  • Astea International Inc.

“*” marked represents similar segmentation in other categories in the respective section.

Global Cloud Field Services Market Table of Contents

Research Objective and Assumption

  • Research Objectives
  • Assumptions
  • Abbreviations

Market Preview

  • Report Description
    • Market Definition and Scope
  • Executive Summary
    • Market Snippet, By Component
    • Market Snippet, By Enterprise Size
    • Market Snippet, By Deployment Model 
    • Market Snippet, By End use Vertical
    • Market Snippet, By Region
  • Opportunity Map Analysis

Market Dynamics, Regulations, and Trends Analysis

  • Market Dynamics
    • Drivers
    • Restraints               
    • Market Opportunities
  • Market Trends
  • Product Launch
  • Merger and Acquisitions
  • Impact Analysis
  • PEST Analysis
  • Porter’s Analysis

Market Segmentation, By Component, Forecast Period up to 10 Years, (USD Bn)

  • Overview
    • Market Value and Forecast (USD Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Solution
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Services
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
    • Segment Trends
    • Segment Trends

Market Segmentation, by enterprise size, Forecast Period up to 10 Years, (USD Bn)

  • Overview
    • Market Value and Forecast (USD Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Large Enterprises
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Small and Medium-Sized Enterprises
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Market Segmentation, By Deployment Model, Forecast Period up to 10 Years, (USD Bn)

  • Overview
    • Market Value and Forecast (USD Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Public
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Private cloud
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Hybrid cloud
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Market Segmentation, By End use Vertical, Forecast Period up to 10 Years, (USD Bn)

  • Overview
    • Market Value and Forecast (USD Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Segment Trends
  • Transportation and Logistics
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Manufacturing
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Construction
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Energy and Utilities
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • IT and Telecommunication
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Healthcare
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Retail and Consumer Goods
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Banking
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Financial Services
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Insurance (BFSI)
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years
  • Others
    • Overview
    • Market Size and Forecast (USD Bn), and Y-o-Y Growth (%), Forecast Period up to 10 Years

Market Segmentation, By Region, Forecast Period up to 10 Years, (USD Bn)

  • Overview
    • Market Value and Forecast (USD Bn), and Share Analysis (%), Forecast Period up to 10 Years
    • Y-o-Y Growth Analysis (%), Forecast Period up to 10 Years
    • Regional Trends
  • North America
    • Market Size and Forecast (USD Bn), By Technology, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Deployment, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Country, Forecast Period up to 10 Years
      • U.S
      • Canada
  • Asia Pacific
    • Market Size and Forecast (USD Bn), By Technology, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Deployment, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Country, Forecast Period up to 10 Years
      • India
      • Japan
      • South Korea
      • China
      • Rest of Asia Pacific
  • Europe
    • Market Size and Forecast (USD Bn), By Technology, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Deployment, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Country, Forecast Period up to 10 Years
      • UK
      • Germany
      • France
      • Russia
      • Italy
      • Rest of Europe
  • Latin America
    • Market Size and Forecast (USD Bn), By Technology, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Deployment, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Country, Forecast Period up to 10 Years
      • Brazil
      • Mexico
      • Rest of Latin America
  • Middle East and Africa
    • Market Size and Forecast (USD Bn), By Technology, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Deployment, Forecast Period up to 10 Years
    • Market Size and Forecast (USD Bn), By Country, Forecast Period up to 10 Years
      • GCC
      • Israel
      • South Africa
      • Rest of Middle East and Africa

Competitive Landscape

  • Heat Map Analysis
  • Company Profiles
  • Industrial and Financial Systems AB
  • Servicenow, Inc.
  • Salesforce.Com, Inc.
  • SAP SE
  • Oracle Corporation
  • International Business Machines Corporation
  • Servicepower Technologies PLC
  • Clicksoftware Technologies Ltd.
  • Servicemax, Inc.
  • Acumatica, Inc.
  • Microsoft Corporation
  • Astea International Inc.

The Last Word

  • Future Impact
  • About Us
  • Contact

FAQs

Cloud Field Services Market Size was valued at USD 2.9 Billion in 2024 and is expected to reach USD 12.7 Billion by 2034 growing at a CAGR of 17.6%.

The Cloud Field Services Market is segmented into By Component, By Enterprise Size, By Deployment Model, By End Use Vertical and Region.

Factors driving the market include Cost Efficiency, Scalability and Flexibility

The Cloud Field Services Market's restraints include Availability of Low-Quality and Cheap Products in the Gray Market Pose as a Serious Threat to Data Security Concerns, Reliability and Downtime

The Cloud Field Services Market is segmented by region into North America, Asia Pacific, Europe, Latin America, and the Middle East and Africa. North America is expected to dominate the Market.

The key players operating the Cloud Field Services Market includes, Industrial and Financial Systems AB, Servicenow, Inc., Salesforce.Com, Inc., SAP SE, Oracle Corporation, International Business Machines Corporation, Servicepower Technologies PLC, Clicksoftware Technologies Ltd., Servicemax, Inc., Acumatica, Inc., Microsoft Corporation, and Astea International Inc.