Cloud Communication Platform Market, By Solution Type (Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication & Collaboration, Voice over Internet Protocol (VoIP), and Web Real Time Communication (WebRTC)), By Services Type (Managed Services, System Integration, and Training & Consulting), By Deployment Type (Hybrid Cloud Services, Private Cloud Services, and Public Cloud Services), By application (BFSI, Government, IT & telecommunication, Manufacturing, and Retail), and By Region (North America, Europe, Asia Pacific, Latin America, and Middle East & Africa) - Market Trends, Analysis, and Forecast till 2029

Introduction:

Cloud communication can host a variety of telecommunications applications, including phone switching. Platforms for cloud-based communications provide cutting-edge services including video calling, text, and audio through the Internet (VoIP). Due to the pricey equipment needed, traditional communication systems are less adapted to contemporary communication techniques like VoIP administrations and video conferencing. As opposed to them, cloud communication platforms are more adaptable to changing technologies and more cost-effective because they do not require investing in an entire setup that includes a variety of equipment. Cloud Communication Platform Market size was valued at USD 2.93 billion in 2020 and expected to expand to USD 17.57 billion at a compound annual growth rate (CAGR) of 19.80%.

The industry is benefiting from the growing bring-your-own-device (BYOD) trend, which emphasises offering flexible work alternatives. These systems are displaying a quick implementation thanks to their enhanced offerings when compared to traditional alternatives. Additionally, these platforms might become more popular as soon as developers fix some of the serious security and privacy flaws they now have. Due to the Business Process Outsourcing (BPO) industry's accelerated growth, there is an increased demand for cloud communication platform solutions and services.                     

 

Source: Prophecy Market Insights

Disclaimer: This data is only a representation. Actual data may vary and will be available in the report.

Global Cloud Communication Platform market has been segmented on the basis of solution type, service type, deployment type, application, and region.

On the basis of solution type, the global Cloud Communication Platform market is segmented into Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication & Collaboration, Voice over Internet Protocol (VoIP), and Web Real Time Communication (WebRTC). On the basis of services type, the global Cloud Communication Platform market is segmented into Managed Services, System Integration, and Training & Consulting. On the basis of deployment type, the global Cloud Communication Platform market is segmented into Hybrid Cloud Services, Private Cloud Services, and Public Cloud Services. On the basis of application, the global Cloud Communication Platform market is segmented into BFSI, Government, IT & telecommunication, Manufacturing, and Retail.

Regional Insights:

Disclaimer: This data is only a representation. Actual data may vary and will be available in the report.

On basis of region the Global Cloud Communication Platform Market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. North America, Western Europe, and Asia Pacific outside of Japan are three of the key regions where the market for cloud communication platforms is booming (APEJ). The IVR segment is second in the market in North America, after the UCaaS segment by solutions. In this region, it is predicted that the IVR segment will expand faster than video conferencing. WebRTC and VoIP are just slowly becoming more popular in Western Europe.

Report Scope:

Attribute	Details
Base year for estimation	2020
Forecast period	2020– 2030
Market representation	Revenue in USD Billion & CAGR from 2020 to 2030
Market Segmentation	By Solution Type – Application Programming Interface (API), Interactive Voice Response (IVR) System, Unified Communication & Collaboration, Voice over Internet Protocol (VoIP), and Web Real Time Communication (WebRTC). By Service Type – Managed Services, System Integration, and Training & Consulting. By Deployment Type – Hybrid Cloud Services, Private Cloud Services, and Public Cloud Services. By Application – BFSI, Government, IT & telecommunication, Manufacturing, and Retail.
Regional scope	North America - U.S., Canada Europe - UK, Germany, Spain, France, Italy, Russia, Rest of Europe Asia Pacific - Japan, India, China, South Korea, Australia, Rest of Asia-Pacific Latin America - Brazil, Mexico, Argentina, Rest of Latin America Middle East & Africa - South Africa, Saudi Arabia, UAE, Rest of Middle East & Africa
Report coverage	Revenue forecast, company share, competitive landscape, growth factors, and trends

 

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2019 to 2029. For the purpose of this study, has segmented the Global Cloud Communication Platform report based on test, application, and region.

Global Cloud Communication Platform Market, By Solution Type:

• Application Programming Interface (API)
• Interactive Voice Response (IVR) System
• Unified Communication & Collaboration
• Voice over Internet Protocol (VoIP)
• Web Real Time Communication (WebRTC)

Global Cloud Communication Platform Market, By Service Type:

• Managed Services
• System Integration
• Training & Consulting.

Global Cloud Communication Platform Market, By Deployment Type:

• Hybrid Cloud Services
• Private Cloud Services
• Public Cloud Services. 

Global Cloud Communication Platform Market, By Application:

• BFSI
• Government
• IT & telecommunication
• Manufacturing
• Retail

Global Cloud Communication Platform Market, By Region:

• • • North America
      • • U.S.
        • Canada
    • Europe
      • • Germany
        • UK
        • France
        • Russia
        • Italy
        • Rest of Europe
    • Asia Pacific
      • • China
        • India
        • Japan
        • South Korea
        • Rest of Asia Pacific
    • Latin America
      • • Brazil
        • Mexico
        • Rest of Latin America
    • Middle East & Africa
      • • GCC
        • Israel
        • South Africa
        • Rest of Middle East & Africa

The key players operating the Global Cloud Communication Platform Market includes Cisco Systems, Inc., Twilio, Inc., West Corporation, Telestax, Avaya, Inc., NetFortris, Vonage Holdings Corp., Masergy, Nokia Corp. and Mitel Networks Corporation.

• Cisco Systems, Inc. *
  • Company Overview
  • Product Portfolio
  • Key Highlights
  • Financial Performance
  • Business Strategies

• Twilio, Inc.
• West Corporation
• Telestax
• Avaya, Inc.
• NetFortris
• Vonage Holdings Corp.
• Masergy
• Nokia Corp.
• Mitel Networks Corporation

 “*” marked represents similar segmentation in other categories in the respective section

1. Research Objective and Assumption
   • Preface
   • Research Objectives
   • Study Scope
   • Years Considered for the study
   • Assumptions
   • Abbreviations
2. Research Methodology
   • Research data
   • Primary Data
     • Primary Interviews
     • Primary Breakdown
     • Key data from Primary Sources
     • Key Thickness Insights
   • Secondary Data
     • Major Secondary Sources
     • Secondary Sources
   • Market Estimation
   • Top-Down Approach
     • Approach for estimating Market Share by Top-Down Analysis (Supply Side)
   • Bottom-Up Approach
     • Approach for estimating market share by Bottom-up Analysis (Demand Side)
   • Market Breakdown and Data Triangulation
   • Research Assumptions
   • PORTER’s
   • Investment Outlook
3. Market Purview
   • Executive Summary
   • Key Findings—Global Outlook for Cloud Communication Platform Strategies
     • Key Questions this Study will Answer

     • Global cloud communication platform market by solution type:

       • Application Programming Interface (API)
       • Interactive Voice Response (IVR) System
       • Unified Communication and Collaboration
       • Voice over Internet Protocol (VoIP)
       • Web Real Time Communication (WebRTC)

       Global cloud communication platform market by service type:

       • Managed services
       • System integration
       • Training and consulting

       Global cloud communication platform market by deployment type:

       • Hybrid cloud services
       • Private cloud services
       • Public cloud services

       Global cloud communication platform market by application:

       • BFSI
       • Government
       • IT and telecommunication
       • Manufacturing
       • Retail

       Global cloud communication platform market by region:

       • North America
       • Europe
       • Asia Pacific
       • Latin America
       • Middle East & Africa
   • Opportunity Map Analysis
   • Executive Summary—3 Big Predictions
4. Market Dynamics, Regulations, and Trends Analysis
   • Market Dynamics
     • Drivers
     • Restraints
     • Market Opportunities
     • Market Trends
   • DR Impact Analysis
   • PEST Analysis
   • Porter’s Five Forces Analysis
   • Opportunity Orbit
   • Overview
   • Market Value and Forecast (US$ Mn), and Share Analysis (%), 2020 – 2030
   • Y-o-Y Growth Analysis (%), 2020 – 2030
   • Regional Trends
   • Market Investment Feasibility Index
   • Macroeconomic Factor Analysis
5. Regional Analysis
   • Regional Revenue Analysis
   • Regional By segment Analysis
   • Reasons for regional growth
   • Key Player of particular region
   • Countries Include in the report:

1. • • North America (U.S., Canada)
     • Europe (UK, France, Germany, Russia, Italy, Rest of Europe)
     • Asia Pacific (India, Japan, South Korea, China, Rest of Asia Pacific)
     • Latin America (Brazil, Mexico, Rest of Latin America)
     • Middle East & Africa (GCC, Israel, South Africa, Rest of Middle East)

1. Competitive Landscape
   • Heat Map Analysis
   • Market Presence and Specificity Analysis
   • Competitive Overview
   • Competitive Benchmarking
   • Market Share Analysis
   • Key Developments In The Global Cloud Communication Platform Market
   • Key Developments: Mergers & Acquisitions
   • Key Developments: Collaboration
   • Key Developments: Contracts & Agreements
   • Key Developments: Expansion
   • Key Developments: Product Developments
2. Company Profiles

• Company Overview
• Product Portfolio
• Key Highlights
• Financial Performance
• Business Strategies
• SWOT Analysis

• • Cisco Systems, Inc.
  • Twilio, Inc.
  • West Corporation
  • Telestax
  • Avaya, Inc.
  • NetFortris
  • Vonage Holdings Corp.
  • Masergy
  • Nokia Corp.
  • Mitel Networks Corporation

1. The Last Word
   • Future Impact
   • About Us
   • Contact