Business Process as a Service (BPaaS) Market By Business Process (Human Resource Management, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, and Others), By organization (Small and Medium Enterprises and Large Enterprises), By Application (BFSI, Telecom and IT, Manufacturing, Ecommerce and Retail, Healthcare, Government, and Others), and By Region - Trends, Analysis, and Forecast till 2029

Business Process as a Service (BPaaS) Market accounted for USD 55.63 Billion in 2020 and is estimated to be USD 16.46 Billion by 2030 and is anticipated to register a CAGR of 11.5%.

Cloud service providers provide the service known as "business process as a service" (BPaaS). It helps an enterprise achieve its goals, which is advantageous. Utilizing BPaaS industry solutions helps lower labour costs. Pricing for BPaaS industry solutions is either subscription-based or based on consumption. Business process as a service (BaaS) refers to the provision of multitenancy-built, cloud-sourced BPO services (BPaaS). In situations where human process actors are necessary, services are frequently automated, and there is no publicly allotted labour pool for each client. In terms of business, the pricing plans are based on subscription or usage.

The primary driver of the target market's growth is the expanding use of technologies like cloud computing and business analytics in various businesses and the banking industry. For instance, over 88% of businesses employing the cloud in the U.K. and the U.S. reported cost savings in 2017, according to data released by Semantic Scholar Organization. However, 60% of businesses admitted that using the cloud to manage their infrastructures had reduced the requirement for an IT personnel. The target market may be hampered over the projection period by the fact that many businesses have not yet evolved into technologically sophisticated hubs with abundant digital content and IT infrastructure. But it is projected that greater BPaaS adoption among SMEs would lead to profitable business opportunities because of benefits like improved IT services and more flexible data access.

Business Process as a Service (BPaaS) Market is segmented based on business process, organization, application, and region.

On the basis of business process, the Global Business Process as a Service (BPaaS) Market is segmented into Human Resource Management, Accounting and Finance, Sales and Marketing, Customer Service and Support, Procurement and Supply Chain, Operations, and Others. On the basis of organization, the Global Business Process as a Service (BPaaS) Market is segmented into Small and Medium Enterprises and Large Enterprises.  On the basis of application, the Global Business Process as a Service (BPaaS) Market is segmented into FSI, Telecom and IT, Manufacturing, Ecommerce and Retail, Healthcare, Government, and Others.

Regional Insights:

On basis of region the Global Business Process as a Service (BPaaS) Market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. In terms of revenue, North America accounted for over two-fifths of the global business process-as-a-service market in 2020, and it is anticipated that it would continue to hold a dominant position by 2030. This is because there are significant businesses that provide cutting-edge solutions and make significant investments in products like managed marketing services, analytics, and payroll administration.

Report Scope:

Segments Covered in the Report:

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends and opportunities in each of the sub-segments from 2019 to 2029. For the purpose of this study, has segmented the Global Business Process as a Service (BPaaS) report based on test, application, and region.

Global Business Process as a Service (BPaaS) Market, By Business Process:

• Human Resource Management
• Accounting and Finance
• Sales and Marketing, Customer Service and Support
• Procurement and Supply Chain
• Operations
• Others

Global Business Process as a Service (BPaaS) Market, By Organization:

• Small
• Medium Enterprises
• Large Enterprises

Global Business Process as a Service (BPaaS) Market, By Application:

• BFSI, Telecom and IT
• Manufacturing
• Ecommerce and Retail
• Healthcare
• Government
• Others

Global Business Process as a Service (BPaaS) Market, By Region:

• North America
  • Middle East & Africa
    • GCC
    • Israel
    • South Africa
    • Rest of Middle East & Africa
  • Latin America
    • Brazil
    • Mexico
    • Rest of Latin America
  • Asia Pacific
    • China
    • India
    • Japan
    • South Korea
    • Rest of Asia Pacific
  • Europe
    • Germany
    • UK
    • France
    • Russia
    • Italy
    • Rest of Europe
  • U.S.
  • Canada

The key players operating the Global Business Process as a Service (BPaaS) Market includes Accenture plc, Wipro Limited, Tech Mahindra Limited, Cognizant Technology Solutions Corporation, Capgemini SE, Genpact Limited, IBM Corporation, Oracle Corporation, SAP SE, and Fujitsu Limited.

• Accenture plc
• Wipro Limited
• Tech Mahindra Limited
• Cognizant Technology Solutions Corporation
• Capgemini SE
• Genpact Limited
• IBM Corporation
• Oracle Corporation
• SAP SE
• Fujitsu Limited.