Healthcare Chatbots Market is estimated to be US$ 1369.3 million by 2034 with a CAGR of 26% during the forecast period

Published Date: February 2024

Healthcare chatbots are a programme that assists patients with any questions they may have. This software, which uses cutting-edge technology, assists in responding to patients' minor concerns. The nursing staff has saved a lot of time as a result of this invention, and they can now concentrate more intently on their work. Companies designing chatbot apps for physicians and patients have found the healthcare industry to be very appealing. The general concept is that these talking or texting smart algorithms will become primary care's first point of touch in the future.Healthcare Chatbots Market was valued at US$ 255.4 million in 2024 and is projected to grow at a CAGR of 18.30% to reach US$ 1369.3 million by 2034.

The report "Healthcare Chatbots Market, By Deployment Model (Cloud - Based and On- Premise), By Component (Service, and Software), By Application (Symptom Checking, Medication Assistance, Appointment Scheduling, and Medical Guidance), By End User (Patient, Healthcare Providers, and Insurance Companies), and By Region (North America, Europe, Asia Pacific, Latin America, and, and Middle East & Africa) - Trends, Analysis and Forecast till 2034”

Key Highlights:

  • Baidu (China) bought Kitt.ai (US) in July 2017 to offer developers a forum to create chatbots using AI and NLP technology.
  • Bupa (UK), an insurance company, partnered with Babylon (UK) in June 2018 to provide artificial intelligence-powered health services to all of its corporate sector clients.

Analyst View:

Due to the global pandemic and a lack of experience in the medical field, the demand for healthcare chatbots is exploding. Health healthcare chatbots also have the ability to enhance the healthcare facility because they can help with mental wellbeing, diagnostics, and patient interaction with outside medical facilities. All of these factors point to a promising future for the healthcare chatbots industry. The simple incorporation of chatbots in healthcare systems has been aided by increased internet access and a growing acceptance of mobile platforms. Furthermore, the introduction of chatbots based on social media networks and the advent of cloud-based architecture would provide lucrative opportunities for the growth of the healthcare chatbots industry.

Browse 60 market data tables* and 35 figures* through 140 slides and in-depth TOC on “Healthcare Chatbots Market, By Deployment Model (Cloud - Based and On- Premise), By Component (Service, and Software), By Application (Symptom Checking, Medication Assistance, Appointment Scheduling, and Medical Guidance), By End User (Patient, Healthcare Providers, and Insurance Companies), and By Region (North America, Europe, Asia Pacific, Latin America, and, and Middle East & Africa) - Trends, Analysis and Forecast till 2034”

Key Market Insights from the report:

Healthcare Chatbots Market was valued at US$ 255.4 million in 2024 and is projected to grow at a CAGR of 18.30% to reach US$ 1369.3 million by 2034. The Global Healthcare Chatbots Market is segmented based on the deployment model, component, application,end-use and region.

  • By deployment model, the Global Healthcare Chatbots Market is segmented into cloud-based and on-premise
  • By Component, the market is segmented in Service and software.
  • By Application, the Global Healthcare Chatbots  Market is segmented into Symptom Checking, Medication Assistance, Appointment Scheduling, and Medical Guidance.
  • By End-use, the target market is segmented into Patient, Healthcare Providers, and Insurance Companies
  • By region, the Global Healthcare Chatbots  Market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. The highest growth rate is seen in Europe, owing to increased understanding of technological advancements and widespread use of virtual assistants. 

Competitive Landscape:

The key players operating in the Global Healthcare Chatbots  Market include Babylon Health, HealthJoy, Health Tap, Pact Care BV, Gyant.com, Inc., Infermedica, Sensely, Lifelink Inc., Buoy Health, Inc., Woebot Labs, Inc., X2.ai, Wysa, Ltd. and Kik Interactive, Inc.

The market provides detailed information regarding the industrial base, productivity, strengths, manufacturers, and recent trends which will help companies enlarge the businesses and promote financial growth. Furthermore, the report exhibits dynamic factors including segments, sub-segments, regional marketplaces, competition, dominant key players, and market forecasts. In addition, the market includes recent collaborations, mergers, acquisitions, and partnerships along with regulatory frameworks across different regions impacting the market trajectory. Recent technological advances and innovations influencing the global market are included in the report.

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